![]() ![]() Turn on the printer and wait till warm-up period finishes and the printer is idle. ![]() Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. In the meantime, let's start off by performing a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. Have you tried to use different applications such as word? Have you tried to check the printer settings? To provide you with an accurate solution, I'll need a few more details: Don't worry as I have a few steps which should help you resolve this issue. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.Īs I understand you are having issues printing on selected text on your HP OfficeJet printer. Hi you for showing your interest in HP Support Forums. ![]() Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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